What our customers think
We are absolutely committed to delivering the best possible service to you, but why just take our word for it? *Take a look at what our client's think:
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DECEMBER 2011
I am very new to this game but found everyone I've dealt with very helpful and put things in a way I can understand. Mr Watts - HORLEY
Hard to improve on a very efficient and friendly service. Mr & Mrs Pitcher - BRIDGWATER
NOVEMBER 2011
Excellent as ever! Mrs Malone - BRIDGWATER
So far so good. Mrs Skelly - CLECKHEATON
Courteous & speedy communication, so far no reason to be unhappy. Mr & Mrs Cameron - HALIFAX
Superb! Keep up the good work. - Mr & Mrs Redman - WOOLAVINGTON
JULY 2011
We thought your service was excellent and have recommended you to friends. Thank you for all your work! Mr Richards & Miss Collins - WEMBDON
Always been very satisfied, Thank you. Mrs Ryall - PILTON
JUNE 2011
Professional and friendly service, would recommend. Thank you very much. Mr Wyatt & Miss Todd - BRIDGWATER
As always we were really pleased with the advice given by Phil and the efficiency with which we were dealt with. Mr & Mrs Warren - BISHOPS LYDEARD
MAY 2011
Excellent professional but also very friendly service. Mr & Mrs Ball - WEMBDON
Very professional and efficant financial advisors. Mr Cottrell - CULLOMPTON
APRIL 2011
Always courteous and quick to come back with any queries I may have. Mr Streeter - MELKSHAM
MARCH 2011
We have been using Nexus Financial Planning for many years & have always found them to be very friendly, approachable, helpful and professional. Mr & Mrs Perry - NETHER STOWEY
Excellent Service as always. Nexus Financial Planning looks after most of my financial requirements both private & business with a flawless approach. Mr Taylor - PURITON
FEBRUARY 2011
Phil & his staff have always been very helpful and friendly. We have and will continue to recommend his services to friends & family. A big "Thank you" to you all. Mr & Mrs Marshalsea - WOOLAVINGTON
JANUARY 2011
Would recommend your services to anyone! Mr Modley - BRIDGWATER
Very quick & easy with friendly advice. Thanks again. Mr & Mrs Easman - BRIDGWATER
DECEMBER 2010
As always the staff at Nexus have excelled. A special thanks to Clare & Sharon for going the extra mile. Mr & Mrs T Needham - SHEFFIELD
Very good service, everyone was very friendly & helpful. - Mr Sharman & Miss Andrews - BRIDGWATER
I am more than pleased with the service from Nexus. I am always made welcome and you always go out of the way to make sure I understand all that is being said to me. I thank you all very much for that. - Mrs Simpson - BRIDGWATER
NOVEMBER 2010
Excellent service, halved the cost of basic outgoings. Should have visited Nexus years ago! Mr Lambert & Miss Williams - BRIDGWATER
A big gold star to Chris at Nexus for making everything so complicated seem so simple. Mr & Mrs Fricker - MILTON KEYNES
I couldn't have asked for better! Mr Pattenden - BRIDGWATER
OCTOBER 2010
Always very helpful and friendly. Also very professional in all transactions. Mr Cornish - WATCHET
All very friendly and make you feel at ease. Couldn't be more helpful if they tried. mr & Mrs Rogers - BRIDGWATER
Nexus with their friendly, professional approach and knowledge of all aspects of personal financial matters has given me renewed confidence for the future. I do not hesitate in recommending Nexus to my friends for help and financial guidance. Mr Billingham - CANNINGTON
Thanks for all the time taken & giving us confidence in our futures. Mr & Mrs Reed - PRESTON
Excellent service through a very stressful period. many thanks to Sharon. Mr & Mrs Thorne - NETHER STOWEY
September 2010
We have found Nexus very informative and helpful in all areas that we required advise and woould happily recommend them to our family & frineds. Many thanks team! Miss Palfrey & Mrs Jenkins - CULLOMPTON
We have found that service & advice provided is always excellent. We feel much happier as a family that our finances are all in place. Mr & Mrs Picton - PURITON
August 2010
We found Nexus very friendly and helpful. They explained their services clearly and we found we were under no pressure. We are happy with the service and will use Nexus again. Mr Brown & Miss Temlett - BRIDGWATER
Phil Frapple was very good at his job, very funny, puts you at ease when setting up policies that are very repetitious. Mr & Mrs House - WOOKEY
It was a pleasure working with Nexus regarding my personal pension & well worth travelling from Kent to arrange the same. Mr Corp - ERITH
We have been with Nexus for a number of years. It has been a pleasure to be one of your clients. Mr & Mrs Britton - BRIDGWATER
We felt we were in safe hands throughout the complicated process of remortgaging and taking out the necessary life cover. Thanks Phil & Sharon. Mr Sanders & Miss Holcombe - BRIDGWATER
July 2010
Phil is just great. Not only good friend but also gives good financial advice. A treasure! Many thanks. Mr & Mrs Fidoe - BRIDGWATER
Very happy with the service from you all. Mr & Mrs Rumary - NETHER STOWEY
great Service and sound advice. Will be using Nexus again very shortly for financial investment advise. Mr Sullivan - BRIDGWATER
Always a polite answer to the phone and never any problems answering all the questions we ask. Mr & Mrs Hembrow - WOOKEY
We found the service from start to finish with all the employees excellent. Nothing was too much trouble. Very helpful. Everything was so easy to understand, would recommend Nexus to everybody. Mr & Mrs Owens - BRIDGWATER
June 2010
Have recommended Phil & the team to all our family and friends. Always a first class service. Mr Wood & Mrs williams - BRIDGWATER
Very knowledgable and relaxed, friendly service. Also very informative & prompt. Mr Harwood - TAUNTON
We were both very pleased with the service given to us and will most certainly recommend Nexus to our family & friends. Mr & Mrs Lanham - SHAPWICK
May 2010
Great Service as usual - Wouldn't go anywhere else! Thank you. Mr & Mrs Freeman - YORK
The service given was fast & I was always kept well informed of any changes. Mrs Richards - BRIDGWATER
Nexus always have their fingers on the pulse regarding financial matters & are completely commited to our personal requirements. Fantastic! Mr & Mrs Lock - SHEPTON MALLET
April 2010
Excellent service. I was kept well notified at all times. Mrs Richards - BRIDGWATER
Very friendly, very fast. Have & will continue to recommend you. Mr Sherwood - BISHOPS LYDEARD
Phil has been very efficient and professional throughout my dealings with your company. Mr Hughes - CHEDDAR
We always receive quick & good service. Mr & Mrs Ecclestone - BRIDGWATER
Very happy with the service you provide. Miss Hannis - BURNHAM-ON-SEA
March 2010
We are very pleased with the services Mr P Frapple and his colleagues provided and we would certainly recommend them to our friends. Mr & Mrs Solman - BRIDGWATER
Any Financial queries we have are always answered honestly & in "Laymans Terms" that we understand. Phil always puts on on the right track & we always feel reassured after talking with him. Mr & Mrs Proctor - BRIDGWATER
February 2010
Really pleased with the level of service received. Mr Thorne & Miss Cheffey - BRIDGWATER
January 2010
Very helpful and friendly administrative personnel; warm, personable service given by all. Mr & Mrs Crabtree - BRIDGWATER
All my family deal through Nexus for mortgage, insurance, pensions etc. I have always found everyone at Nexus very helpful and would recommend them to anyone! Mr & Mrs Thomas - BRIDGWATER
We can not fault the service you provided us. Mr Ingram & Miss Kervell - NETHER STOWEY
Buying a house was a big financial step. The support & advice was First Class, took all of the stress away. Nexus Dotted the i's & crossed the t's so that everything flowed smoothly to conclusion. Many Thanks. Mr Powell - BRIDGWATER
December 2009
It is good to feel confident that your money / pension are being handled by professionals who want the best for you. Also to be able to speak face to face, not some overseas call centre. - Mr & Mrs Tompkinson - BRIDGWATER
How can you comment on perfection! Mrs Kingsford - SHEPTON MALLET
October 2009
Thank you all for your help & support. Miss Whalley - TAUNTON
Thank you for helping & looking after us. Mr & Mrs Smith - HIGHBRIDGE
I have always found everyone friendly and easy to talk to and any problems are dealt with asap. I also recommend Nexus to others as I have had great service from yourselves. Thanks you. Mr Simms - MOORLAND
Nexus (Phil) have been supportive towards us and helped provide us with focus and goals for our finances. We look forward to continuing working with Phil towards our future goals. Mr & Mrs Taylor - BRIDGWATER
A very good service that I would recommend to anyone. my only regret is that I stayed listening to a High Street Bank for so long. They were only interested in pushing their own products and so there nothing independent about them. Mr Williams - BRIDGWATER
September 2009
How do you improve on something you can not fault? Mr & Mrs Jane - BRIDGWATER
Very Good, great, so fast! Mr & Mrs Newton-Mason - DUNBALL
August 2009
Flowers received with the following message - Sharon & Kirsty. Thank you for all your effort & hard work dealing with our applications.
Despite the other parties making things difficult, you & all the staff at Nexus were continually on their case with phone calls and E-mails. I don't believe any company could or would have done more to help us. We greatly appreciate everything you did. Many thanks to you all. Mr & Mrs Cridge - BRIDGWATER
March 2009
Chris, Thank you for all your help. You and the staff were exceptional! Thank you. Mr Margetts - BRIDGWATER
February 2009
Chris, you have done a great job! Mr & Mrs Webb - BRIDGWATER
October 2008
Thanks for everything. Yoor team were MARVELLOUS! Helen & Andy - HIGHBRIDGE
August 2008
I found Nexus good to work with because of being local we could go in with any problems and they would sort it out there and then. They kept us informed of any progress by e-mail. It was stress free! Thanks. Mr Brown & Miss Temlett - BRIDGWATER
My wife and I found Mr P Frapple and staff to being courteous and polite when dealing with our financial problems which was many and varied and to bring to a satisfactory conclusion. Many Thanks Mr and Mrs Ford - BRIDGWATER
Everyone is very helpful and always does their best to make things easy to understand. Mr and Mrs Hembrow - WELLS
July 2008
We are confident that the products recommended to us best suit our financial circumstances at present and form the first step of an ongoing relationship with Nexus. We are really happy with the service we received from all staff we dealt with at Nexus, and won't hesitate to recommend you to friends and family. Thank You. Mr Sanders and Miss Holcombe - BRIDGWATER
I found Nexus good to work with because of being local we could go in with any problems and they would sort it out there and then and they kept us informed of any progress by e-mail it was stress free. Thanks Mr Brown and Miss Temlett - BRIDGWATER
June 2008
Dear Sharon and Becky, Thanks for everything you did for us in order for us to move into our new home!!! Best Wishes Mr and Mrs Woolley
May 2008
Dear Phil and Staff, Many thanks for your help with our remortgage etc, we really appreciate the support from you and all the team. With best wishes, Alison and John - BRIDGWATER
I would use them again and i have recommended them to others. You get a great service from all employees at Nexus. Mr A Pople- GLASTONBURY
Always very helpful to us. Mr Smith and Miss Shepherd - BRISTOL
April 2008
Very friendly helpful, informative staff with no pushy sales talk, just open honest advice. Mr and Mrs Read - WESTON-SUPER-MARE
Very happy with the advice given. Mr and Mrs Watson - BRIDGWATER
In the short time we have been involved with Nexus we have found them very helpful and professional. Mr and Mrs M Taylor - BRIDGWATER
March 2008
This is the 4th time I have used Nexus for mortgages. Following my advice, my parents and sister have also used Nexus for financial advice, and I continue to extol the virtues of their simple, friendly and efficient service. After 7 years, I have never been tempted to stray from their fold. Mr J Stagg - PLYMOUTH
Chris and his Team, You took a lot of pressure off of us, we will certainly recommend your firm. Thank you. Tracy and Wayne - BRIDGWATER
February 2008
Thankyou so much Phil and your hard working Team. Ray, I and our family are very greatful for all your help in every way. The Smiths - HIGHBRIDGE
Excellent service, kept us up to date at all times and would recommend to friends and family. Thank you Nexus. Mr and Mrs Taylor- BASON BRIDGE
Hard to find any faults, Phil has always found us the most suitable products at the best prices. Service has always been polite, friendly and incredibly efficent. We wouldn't look anywhere else! Mr and Mrs Weynberg - BRISTOL
A great proffesional and friendly service provided by all staff, Many Thanks - Mr Redman and Miss Coyle - BRIDGWATER
Really pleased. Thank you. Very pleased on all aspects - Mrs Malone-BRIDGWATER
Chris, Next time I have a cuppa coffee perhaps a biscuit or two would be appriciated! Kind Regards - Mr Ham - BRIDGWATER
January 2008
We were very happy with the service you provided and would be happy to recommend you. Mr and Mrs Lanham - SHAPWICK
Many Thanks to you all in sorting out our financial problems, it was a great weight off our minds we are now living our lives instead of existing. Mr and Mrs Solman - BRIDGWATER
Letter received - Dear Chris, I wish to thank you for your help RE; The Annuity you arranged for me. I have received my first payment and everything is satisfactory. I wish you a happy and successful New Year. Yours sincerely, Ms Rowe - WESTBOURNE
December 2007
Flowers received with the following message - To Sharon, many thanks for all your hard work. Mike B - NORTH PETHERTON
November 2007
Service was very good, Mr Gardiner - BRIDGWATER
I found the service that I received from Nexus excellent and would highly recommend them to someone in need of financial planning, Miss Prothero - BRIDGWATER
Excellent in all aspects - would use you again and recommend you to our friends, Mr and Mrs Bentley - BRIDGWATER
Nexus gave us excellent and professional advice, all contact with the office was handled in an efficient and friendly way. Mr D Brown - PAIGNTON
A very helpful, professional and reliable service, that continues to meet our needs, Mr Woodley & Ms Pyke - BRIDGWATER
We appreciate all the help and advice given on finding the most appropriate products for our needs during our recent house move. Many Thanks, Regards Andrew & Jackie - CATCOTT,BRIDGWATER
A very stress free service extremely helpful at all times. Mr and Mrs Sturgess - BRIDGWATER
October 2007
Chris, Just a little note of thanks to you all at Nexus for a great job on helping us with our move! Many thanks, Lisa & Mike - BRIDGWATER
Sharon, Thank you for all your hard work, we do appreciate it! best wishes, Jenny & Jeff - WEDMORE
Need help?... For a FREE initial discussion fill out our enquiry form and we're happy to answer any questions!! Alternatively, call us now on 01278 439494
*These are a selection of comments received from our clients and are available for inspection at our office upon request.